General Terms & Conditions

CAE Shifting Technology Christian Au

I. General

1. The following General Terms & Conditions are a component of all our sales and delivery agreement. They apply to all products and services we provide. We object to the validity of any General Terms & Conditions of the ordering party even in a case in which they are communicated to us in writing or in any other way.

2. In commercial transactions, these General Terms & Conditions also apply to all future dealings between the contractual partners; this does not require a renewed reference to the General Terms & Conditions or a renewed acknowledgement of the General Terms & Conditions.

II. Quotation and conclusion of contract

1. The product descriptions and depictions, diagrams, information as well as data regarding dimensions, weight and performance data included in our catalogue or in similar documents as well as those made with another offer are non-binding. We reserve the right to make small changes or technical improvements to the product being delivered without this affecting the contract in question.

2. The order signed by the purchaser or submitted via e-mail is binding. We are entitled to accept the contractual offer contained in the order within two weeks. The acceptance can be declared by sending the order confirmation or the invoice or by delivering the goods.

3. If the purchaser is in default with his approval obligation, then, after setting a reasonable new deadline connected with a threat of non-performance, we are entitled to demand damages in the amount of 30% of the purchase price. The sum of indemnity is correspondingly higher or lower if we prove a higher damage or the contractual partner proves a lower damage.

4. . In case of custom-made goods we are entitled to demand payment of up to 50% of the purchase price before commencing production.

III. Pricing

1. The prices agreed for purchased goods are understood to be off the shelf at CAE Shifting Technology without assembly or other ancillary services including the value added tax applicable in Germany.

2. The price on the day of the order applies. The prices named in the order confirmation are final.

3. If the contractual partner defaults on his payment, we will invoice for interest in the amount of 5% above the base lending rate according to § 1 of the Discount Rate Transition Act as well as a 3% processing fee of the net purchase price. If we can prove higher damages incurred as a result of the default, then we are entitled to claim this.

4. The purchaser can deduct only counterclaims that are legally established, uncontested or recognised by us.

5. The purchaser is entitled to a right of detention as far as his counterclaims are legally binding, established, uncontested or recognised by us.

IV. Delivery / lead delivery time

1. The delivery of ordered goods takes place – except for custom-tailored goods – approx. 2-3 weeks after the contract is concluded. After expiration of the agreed lead delivery time, the purchaser is entitled to grant us an extension of four weeks from the day of the reminder by the purchaser presented in writing and, if this deadline is not met, to withdraw from the contract.

2. If nothing to the contrary has been agreed, we only deliver in return for advance payment via bank transfer.

3. We are entitled to make partial deliveries to a reasonable extent.

4. The purchaser bears the costs for packaging and transport. Shipping takes place as per our choice. We deliver in standard commercial packaging. The costs for any required special packaging or express delivery services are borne by the purchaser. Insurance against transport damages is only taken out against an extra charge.

5. The delivery takes place from the warehouse at Essen/Ruhr to the delivery address indicated by the customer. The risk is transferred to the customer as soon as the delivery is handed over from CAE to a dispatcher commissioned by CAE, even if partial deliveries take place or freight-paid delivery has been agreed. This also applies to return consignments, which as a basic principle must be delivered to the warehouse at no expense to CAE. Transport damages must be reported to the shipping company immediately and the circumstances and details recorded. If the purchaser makes warranty claims against us, then the facts of the case must be presented.

6. The delivery of products exclusively takes place in small amounts.

7. Indications regarding delivery time are non-binding unless in an exceptional case the delivery deadline was expressly confirmed.

V. Title retention

1. We reserve the retention of title to the goods delivered by us up to the point when all payments relating to the contract have been made. In case of any violations of the contract on the part of the purchase, in particular a payment default, we are entitled to demand the return of the goods.

VI. Compensation for damages

1. In the case of a default in providing the goods or services for which we are responsible, an impossibility of performance for which we are responsible, a positive violation of the contract for which we are responsible as well as a violation of our obligations in the contractual negotiations for which we are responsible, the right of the contractual partner to demand compensation for damages is limited to the cases of
a) slightly negligent violations of significant contractual obligations as well as
b) intentional or grossly negligent violations of contractual obligations.
In the case of slight negligence, our obligation to provide compensation for damages is limited to the anticipated damages.

2. In addition, our liability in commercial transactions in case of violations of contractual obligations by simple auxiliary persons (not legal representatives and managerial employees) is generally limited to the anticipated damages.

VII. Exchange, warranty, liability

1. All information regarding the suitability, use and handling, technical consulting and other information are provided to the best of our knowledge, though they do not free the customer from having to carry out his own inspections and trials.

2. On receiving the goods, the customer is to immediately check them for defects with regard to manufacture and fitting accuracy; otherwise the goods are considered to be approved. Complaints must be reported to the company Christian Au – CAE Shifting Technology Christian Au – Leimkugelstraße 3, D-45141 Essen, Germany in writing or via email within 14 days.

According to the German Civil Code (BGB) § 355, the purchaser has a right of withdrawal of 2 weeks. This right of withdrawal does not come into effect on the delivery of goods that are manufactured according to customer specifications (custom-made goods) or that are clearly tailored to the personal needs of the customer. Also, parts that were already mounted or installed cannot be exchanged.

3. CAE products are designed exclusively for motor sports and are expressly declared and sold as motor sports parts. A warranty in the conventional sense is excluded due to the high stresses involved in motor sports. Warranty claims are exclusively in relation to manufacturing or functionality defects of the pure object of purchase itself. Any additional liability, e.g. for motor, transmission or personal damages is entirely excluded.

4. If the delivered goods exhibit a deficiency in title or a material defect or if a characteristic or functionality guaranteed by CAE is lacking as well as in the case of a delivery being incomplete, in excess or wrong (defects), CAE will provide a replacement delivery or provide a remedy at the choice of the customer. CAE is not obligated to eliminate defects as long as the customer has not met his payment obligations.

5. Warranty claims do not arise if the fault can be traced back to a violation of operation, maintenance, or installation instructions, unsuitable or improper use, faulty or negligent treatment and natural wear and tear as well as any intervention with the object of delivery carried out by the customer or third parties. Any work carried out as a result of any of these events is billed at our usual hourly rate.

6. In a case in which CAE allows a reasonable period to provide remedy for a defect or has provided two remedies or one replacement delivery and the reported defect remains, as well as in a case in which CAE refuses a required remedy or replacement delivery without justification or unduly delays same or if a remedy is not reasonable to the customer for other reasons, the customer can, instead of remedy or replacement delivery, withdraw from the contract or make a claim for a reduction.

7. Warranty claims against CAE due to non-approval of changes or conversions by the TÜV (Technical Inspection Authority) or DEKRA (technical expert organisation). The customer bears the burden of proof in the sense of the technical specifications in motor sports (regulations).

8. The transfer of warranty claims to third parties is excluded.

9. In case of manufacture according to customer specifications, the customer is to ensure and promise that no industrial property rights and other rights of third parties are violated.

VIII. Place of fulfilment, legal venue, legal system

1. For contracts with merchants, legal persons under public law and a special fund under public law, the place of fulfilment for delivery and payment is agreed to be our registered office and the legal venue is agreed to be Essen/Ruhr, Germany. However, we are also entitled to take legal action at the location of the registered office or of a branch office of the buyer.

2. If the contractual partner does not have a general legal venue in Germany or if after concluding the contract the contractual partner moves his residence or main residence out of the territory in which the code of civil procedure (Zivilprozessordnung - ZPO) applies, then Essen/Ruhr is also the legal venue. This also applies if the residence or main residence of the contractual partner is not known at the time legal action is taken.

3. All legal disputes resulting from this contractual relationship are subject to the laws of the Federal Republic of Germany.

CAE Shifting Technology Christian Au
Leimkugelstraße 3 · D-45141 Essen

VAT ID no. DE813644674




Lead delivery times, payment and shipping

Pricing and payment

  • All named prices are in € (EURO) and include VAT, currently 19% excl. shipping and handling.
  • Delivery takes place exclusively against payment in advance (bank transfer) on announcement of readiness to deliver.

PayPal payment is possible, but only on request. ATTENTION: PayPal payment is not integrated in this shop! Extra charge for PayPal payment (doesn't appear in shopping basket):
Euro payment EU, Norway, Iceland and Liechtenstein:
+1,9% and +0,35 EUR
Euro payment all other countries:
+3,9% and +0,35 EUR

Ordering

  • The lead delivery time can take up to 4 weeks depending on the order situation. Please enquire about your desired product.
  • To order, just send us a corresponding email or use our online shopping basket function.

Shipping costs

  • Germany: € 15,-
  • Europe: € 30,-
  • Worldwide: on request
  • We generally send shipments with DHL as insured packages.

Privacy policy

We ensure that your data will only be used for their intended purpose, that is, they will be used exclusively for the purpose of carrying out your order. Customer data are not used outside of the contractual relationship. Your data will not be passed on to third parties. The only exception to this is the company delivering the parts. This is absolutely necessary for the fulfilment of the contract.

The data transmission during the ordering process (shopping basket) is protected by SSL encryption.

We use shop cookies for the shopping basket functions. We ensure that no unpermitted or additional data will be requested or stored.

Right of cancellation and return

If you place the order as a consumer, you are no longer bound to your declaration if you return the goods within a period of two weeks after receiving them. The cancellation can be submitted without a stated cause and can take place in writing, via email or by returning the goods.

To adhere to this deadline, it is sufficient to send the cancellation in time to:
CAE Shifting Technology Christian Au
Leimkugelstrasse 3 · D-45141 Essen

Email: service@cae-racing.de

For products manufactured according to customer specifications, there is fundamentally no right of cancellation, return or exchange. This affects all individual products specially manufactured according to the specific requests of the customer.

In case of an effective cancellation, the benefits received by both parties are to be returned. If you cannot return the received product in whole or in part or only in degraded condition, you may have to provide respective compensation. This does not apply if the degradation of the product is exclusively due to it being tested – such as it would have been possible for you in the retail store.

In general you can avoid having to pay any such compensation for lost value by not treating the goods as an owner and avoiding any action that would impair the value of the goods.

You will also bear the costs of the return shipment at a total amount under 40 Euro. This is not the case if the delivery does not correspond to the ordered goods.